Privacy Policy for Midhem Online Mobile App

Last Updated: March 11, 2026

This Privacy Policy describes how Midhem Online ("we", "our", or "us") collects, uses, and protects your information when you use our mobile application ("App") available on Google Play Store. Your privacy is important to us, and we are committed to protecting your personal information.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Information We Collect

Information You Provide

When you use our App, you may provide us with certain information, including:

Account information (username, email address, password)
Game progress and character data
In-app purchase information
Support requests and communications

Information Collected Automatically

When you use our App, we may automatically collect certain information, including:

Device Information: Device model, operating system version, unique device identifiers, mobile network information
Usage Data: How you interact with the App, features used, time spent in the App, game statistics
Log Data: IP address, access times, app crashes, performance data
Location Data: If you grant location permissions, we may collect approximate location data (if applicable to game features)

How We Use Your Information

We use the collected information for various purposes:

To provide, maintain, and improve our App and services
To process your transactions and manage your account
To personalize your gaming experience
To send you important updates, security alerts, and support messages
To detect, prevent, and address technical issues and security threats
To analyze usage patterns and improve App performance
To comply with legal obligations

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your game data and account information are stored on our secure servers. We retain your information for as long as necessary to provide our services and comply with legal obligations.

Third-Party Services

Our App may use third-party services that collect information used to identify you. These services include:

Google Play Services: For app distribution, authentication, and in-app purchases
Analytics Services: To understand how users interact with our App
Advertising Networks: To display relevant advertisements (if applicable)
Cloud Services: For data storage and synchronization

These third-party service providers have their own privacy policies addressing how they use such information. We encourage you to review their privacy policies.

Permissions

Our App may request certain permissions on your device:

Internet Access: Required to connect to game servers and sync data
Network State: To check connectivity status
Storage: To save game data and cache files locally
Other Permissions: Any additional permissions will be clearly explained when requested

In-App Purchases

If you make in-app purchases through Google Play Store, your payment information is processed by Google according to their privacy policy. We only receive information about the purchase transaction, not your payment details.

Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our servers.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access to your personal information
Correction of inaccurate information
Deletion of your information
Objection to processing of your information
Data portability
Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations or respond to lawful requests
To protect our rights, privacy, safety, or property
In connection with a business transfer (merger, acquisition, etc.)
With service providers who assist us in operating our App (under strict confidentiality agreements)

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our App, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Website: https://eu.midhem.com or https://na.midhem.com
Email: [Your Contact Email]

Consent

By downloading, installing, and using our App, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our App.